Shipping policy

Last Updated: [09-09-25]

At Chinkus by Rera, we aim to deliver your order quickly, safely, and efficiently. Please read our shipping terms below to know what to expect.

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🚚 Shipping Coverage

We currently ship across India. For international delivery requests, please contact our support team.

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⏱️ Delivery Time

• Processing Time: Orders are processed within 1–2 business days.

• Delivery Time:

  • Metro cities: 3–5 business days

  • Other areas: 5–7 business days

  • Delivery times may vary slightly during festivals or sale periods.

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💸 Shipping Charges

• Free shipping on all prepaid orders above ₹999.

• For orders below ₹999, a standard shipping charge (₹49–₹99) may apply.

• Cash on Delivery (COD) may include an additional fee.

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💳 Cash on Delivery (COD)

• COD is available in select pin codes.

• We may contact you for order confirmation before dispatching COD orders.

• Repeated COD order cancellations may lead to temporary account restrictions.

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📦 Order Tracking

Once your order is shipped, you’ll receive:

• A tracking link via email or SMS

• Real-time updates on the delivery status

You can also track your order here with your order ID and email/phone.

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❗ Delays & Exceptions

• Delivery may be delayed due to unforeseen factors like weather, courier issues, or government restrictions.

• In rare cases, if a product becomes unavailable, you will be notified and refunded promptly.